Abandoned Account – are when your Usage Fees remain unpaid for a period greater than 14 days, then KeepSpace reserves the right, at its sole discretion to reclassify your Account as an “Abandoned Account.” Additionally, any Account that remains unpaid for greater than 30 days will automatically be deemed an Abandoned Account.
Account Information – in your User Account, all data around personal and commercial information about yourself, your company and your goods.
API Integration – means a set of functions and procedures that allow the creation of applications which access the features or data of an operating system, application, or other service.
Charges – means the Keep Space rates, charges, additional service charges, fees and surcharges agreed between us from time to time (whether expressly or impliedly). Expenses that comply with any law or regulation or any order or requirement made under them, or with the requirement of any market, harbour, dock, railway, airline, shipping line, roadway, customs, excise, or warehouse authority or other person including any duties, excise and costs charged by any governmental, nongovernmental or administrative authority which we become liable to pay in respect of the Goods arising out of or in connection with providing the Services and any tax including GST levied directly on a supply under these Conditions.
Consignments – means a batch of goods destined for delivery also known as an order on our system.
Dispute Period – Usage Fees (other than carrier or third-party fees) charged against your User Account, that are eligible to dispute to KeepSpace within 14 days of the fee being charged.
Efforts – Keep Space physical efforts of inbounding, out-bounding and storage of goods, order fulfilment, order prepping, administration and customer service management within our fulfilment centres.
Ecommerce Orders – Users online order added to Keep Space’s Site by manual entry or an API Integration.
Excluded Goods – means Dangerous Goods and each of the following items: currency, cash and banknotes; negotiable instruments of any kind; gold, silver and other precious metals; jewellery; gemstones; wrought or unwrought metals; antiques; works of art; securities; drugs; weapons; living animals or plants; human tissue, organs, blood or blood products; refrigerated/perishable items; glass, china, household goods exceeding $500 in value per consignment unless certified professionally packed as required by us or as otherwise agreed in writing; personal effects; second hand goods, used goods, cigarettes, tobacco and tobacco products; solar panels, any valuable documents; large sporting goods including but not limited to kayaks, surf skis, long boards (malibus), windsurfers or similar equipment exceeding 3 metres in length; Goods packaged in envelopes or despatched on a pre-paid service (unless otherwise agreed in writing by Keep Space).
Force Majeure – means any circumstance or cause beyond our control including without limitation inclement weather, acts of God, industrial disputes, air traffic control, unserviceable aircraft, war, terrorist act, nuclear explosion, flood, fire, embargo, litigation, strikes, lockouts, riots, civil commotion, an airline captain’s instructions, or act of a public authority, government or any agency instrumentality or any political subdivision thereof.
Fragile Goods – means glassware, porcelain, enamel or fibreglass goods, furniture of any kind, household or personal effects or any goods that are fragile or marked fragile but do not include Semi-Fragile Goods.
Fulfilment Centre – Keep Space storage warehouses where User’s SKUs are stored, picked, packed, and shipped out from. Where all Keep Space Efforts are organised from.
GST – means any goods and services, value added or like tax.
Implied Terms – means those terms, conditions and warranties implied into contracts at law for the supply of goods and services including, without limitation, those terms implied by the Competition and Consumer Act 2010 (Cth).
Keep Space – Keep Space Pty Ltd ACN 612 000 932
Marks – All trademarks, service marks and logos included on the Site
Site – Keep Space Website
Site Content – limited, revocable, non-transferable, non-exclusive right to use Keep Space Content and Third Party Content such as but not limited to images, video, audio, copy and logos.
SKU – A store keeping unit.
Terms of Service – Governing Document of the terms of service by Keep Space Pty Ltd
Web Service – Keep Space’s web based portal, application integration and data linking services through Keep Space website
Usage Fees – are the fees for any KeepSpace Service Efforts and any third-party fees (including, but not limited to carrier fees, shipping fees, rates of duty, international brokerage charges, freight charges, insurance premiums, storage rates, integrations, integration updates, user website reference checks, SKU updates, fixing incorrect freight details, recalls, recollections or any other charges given during your use of KeepSpace Services) ordered through your User Account and any special or additional fees assessed against your Account as permitted in these Terms or the Policies.
User Account – Keep Space’s website based portal from which all your goods are located along with their data and integrations.